Request Assistance

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Our dedicated team of friendly volunteers are on hand to help you with a wide variety of tasks during these challenging times

We are on hand to help however we can... 

What can we assist with?

List of common requests

  • Urgent/Essential Food shopping

  • Picking up prescriptions

  • Welfare checks


(you will be redirected to a new page. Please follow the instructions)

If you would like help during these challenging times, please telephone our helpline (01256 268700), email or click on the 'REQUEST ASSISTANCE NOW button below.  The button will take you to a form where you can request the help that you need.  You can ask for more help in the future by filling out the form again. 

  • Posting letters

  • Calling for a chat

  • Taking the bins out

  • Contacting your family

  • Social online activities 

  • Some general errands

(all calls are recorded for training & quality assurance purposes)


support network

Oakley, Deane, Newfound, Malshanger & Wootton St Lawrence


Community Coronavirus/COVID-19 support and assistance

01256 268700

10am - 4pm Monday - Friday

Registration required on first use. 

This website is being hosted and operated by Decanha LTD. It is being run at zero cost and donated to the Oakley Village Community. Decanha LTD is a single-director firm run by a resident of Lightsfield, Oakley, and is a legal business entity the community is using to provide infrastructure/computing services such as this website, the phone system and other communication technologies. Decanha LTD is also acting as the data controller for all personal data submitted through the Village Community Support website, forms & phone system, with support from the community members. 

Registered Company Number: 12414466

Director: Robert Stephen de Canha-Knight

Registered Office Address: 14 Lightsfield, Oakley, RG23 7BL

Data Protection Officer: Robert Stephen de Canha-Knight      ICO Registration Number: ZA640626

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